Credit management activities


Management activities regarding receivables from the public debtors of the National Health Service and the Public Administration as a whole.


Credit management services established by banks and financial institutions as well as trade receivables.

Mapping of Debtors

Mapping of debtors with the identification of cost centres, reference districts and the departments responsible for verification.

Legal Assistance

Legal assistance and credit recovery in both extrajudicial and judicial forms. Consultancy and due diligence activities for the disposal of receivables. The interventions described above can be used to confirm the regular bookkeeping of accounting documents held at the debtor's premises; to condense and speed up the administrative process for the liquidation of receivables; to significantly reduce payment times and the related Days Sales Outstanding (DSO); to reconcile payments and to limit the risk of Past Due receivables.

Documentation Collection

Preparation of the operations at the relevant departments (accounting departments, superintendencies, technical offices, individual districts, individual cost centres) in order to identify the causes preventing payments, possibly with the retrieval of payment mandates and all the correspondence of objection produced.

Negotiations and Takings

The management of takings which directly provides for the closing of accounts including for the management of Clients.

Credit Analysis

Assessment of past due and due credits.

Credit Certification

Preparation of the application and monitoring of the entire process until payment.

Judicial Activity

Appeals for monitoring procedures.

Extrajudicial Activity

Issuance of formal notice


Activity of recording payments.


Negotiations with Debtors aimed at credit and accessory transactions.


Interventions with debtors to verify the regularity of the documents.


Analysis and verification of possible causes preventing the payment of the credit.

The Advantages of Credit Management

Management of Past Due Credits

  • Optimisation of cash flow;
  • Efficiency of treasury management;
  • Significant reduction in DSO;
  • Reduction of response times for resolving cases affected by obstructions to payments;
  • Improvement of the general level of service;
  • Strengthening of the Debtor/Client business relationship;
  • Reduction of administrative costs for credit management and recovery.

Proactive Credit Management

  • Optimisation of payment recovery times for past credits;
  • Identification of constants regarding the problems obstructing liquidation;
  • Increase in cash flow;
  • Increase in cash flow;
  • Disinvestment of provisions for bad debts and/or risks and charges.